In this ever-growing maze of platforms, it becomes difficult to build and maintain relationships. While D2C companies start off on the right foot, it does become complex with scale. However, here at Bangalore every time I order from a eatery, Chaiyos through Zomato, I receive nicely-packed food along with a handwritten sticky note. Anything handwritten for relics like me is a pleasant surprise. Will this eatery continue to do this as it grows in scale is the question?
I liked the mention of Taylor Swift and her rise in the industry this week. Personally, I like the effort in her live shows. At the same time, she being born with a silver spoon helped her launch into the industry. While the rest of us pray for Lady Luck...Thanks. Loved reading.
Personal touch is what makes the world go mushier! With platforms. we are entering the phase of hyper-personalisation at scale. Perhaps you would continue to enjoy your beverage with personal touch
In this ever-growing maze of platforms, it becomes difficult to build and maintain relationships. While D2C companies start off on the right foot, it does become complex with scale. However, here at Bangalore every time I order from a eatery, Chaiyos through Zomato, I receive nicely-packed food along with a handwritten sticky note. Anything handwritten for relics like me is a pleasant surprise. Will this eatery continue to do this as it grows in scale is the question?
I liked the mention of Taylor Swift and her rise in the industry this week. Personally, I like the effort in her live shows. At the same time, she being born with a silver spoon helped her launch into the industry. While the rest of us pray for Lady Luck...Thanks. Loved reading.
Personal touch is what makes the world go mushier! With platforms. we are entering the phase of hyper-personalisation at scale. Perhaps you would continue to enjoy your beverage with personal touch